Shipping policy

Items purchased on the Website are delivered to the Buyer through the Econt courier company for Bulgaria, Romania and Greece, and with FedEx, Skynet or DHL for the rest of the world.

Items are sent to the Buyer only after the Vendor has received a confirmation of the order. Upon receiving the confirmation from the Buyer, the Purchase Order is being delivered as follows:

            - For Orders made outside active promotion/ discount periods - up to 3 / three / working days for Bulgaria, and up to 7 /seven/ working days for the rest of the world;

            - For orders made during active promotion/ discount periods - up to 5 / five / working days for Bulgaria, and 10 /ten/ working days for the rest of the world.

The suggested delivery methods are as follows:

            - Delivery to an office of the courier company;

            - Delivery to an address specified by the Customer.

For Order values up to EUR 250.00 / two hundred and fifty /, the Customer uses the paid payment option of EUR 2.

For Orders values that exceed EUR 250.00 / two hundred and fifty /, the Customer uses the Free Shipping option.

Orders sent to a courier office will be held in the office for no longer than 7 / seven / days. Upon expiry of this period, the Vendor has the right to cancel the Order without specifically notifying the Customer.

For Orders delivered to a valid address, the Customer is required to provide access and acceptance of the Order. In the event that the Customer is not found at the specified address, the Vendor reserves the right to cancel the Order or leave it at the nearest courier office, where the order can remain in the office for no more than 7 (seven) days after which order it is deemed to have been cancelled and the items returned to the Vendor.