- What personal information do we collect from you and how?
Other Theory collects personal information in several ways when you place an order or register for a service offered by Other Theory. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. We also collect and record the card details of registered customers to make shopping at Other Theory even quicker. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems.
Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our Courier for delivery services. These details allow us to process your order and to let you know the status of your order.
- Updating and correcting information
We believe that you should have the ability to access and edit the personal information you provide us. You may change any of your personal information by sending us an email at firstname.lastname@example.org. Please indicate your name, address and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your personal information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past purchases on the Website.
- Customer choices on collection and use of information
As a condition of purchase of our Products, we require your permission to send you promotional emails. If requested we will send you information updates about our Products and promotional offers. Promotional emails advertise our Products, including exclusive sales and other offers. If you do not want to receive promotional emails from us, you may elect to opt-out of receiving promotional emails at any time after registering by e-mailing us at email@example.com by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what promotional emails you do not want to receive.
- Security of Information
We take security seriously and take numerous precautions to protect the security of your personal information. You can access your personal information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your personal information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology to ensure that your personal Identifiable information is safe as it is transmitted to us.
- Data Tracking
- Privacy Policies of Third Party Websites
- Miscellaneous Privacy Issues
Children. Minors under the age of 18 may not use the Website. We do not knowingly collect personal information from anyone under the age of 18, and no part of the Website is designed to attract anyone under the age of 18.
In order to guard you against fraud during payment with your Visa or MasterCard card, we apply best practices recommended by the international card organizations:
The security during entry and transport of card data is provided by the use of an SSL protocol for encryption of the connection between our server and the payment server of our servicing bank.
The authenticity of your card is checked by the verification of the card verification value (CVV2)
In addition, for your identification as the authentic cardholder, the payment server of our servicing bank supports the authentication schemes of the international card organizations – “Verified by Visa” and “MasterCard SecureCode”, in case you are registered to use them.